If something unforeseen happens to me, can I cancel my booking at Châtel ?

Presentation

As experienced travellers know that the unexpected can happen, Chatel Reservation systematically propose to our customers to take out a multirisks stay insurance (4.5% of the total booking amount).
  • The customer must take out the insurance before he pays the deposit.
  • The subscription is not compulsory but in that case there will be no refund in case of cancellation and the client will have to pay the entire amount of the booking at the contract due date.
Please read our Cancellation Insurance page for more information.