Cancellation insurance

Life is sometimes full of unexpected events, which is why Châtel Réservation offers you the possibility of taking out cancellation insurance when you book your stay. Consult the refund guarantees.

Refund of accommodation, Châtel ski passes, Portes du Soleil MTB passes, ski lessons, medical expenses, etc...

For only 4.5 % of the booking amount !
Cancellation guaranties in châtel

Book your holidays in Châtel with peace of mind!

  • Cancellation   
  • Interruption   
  • Costs of emergency assistance 
  • Contamination to Covid-19
These guarantees only apply to services booked through Châtel Réservation, (the cost of emergency assistance on the slopes is only covered if the skipass / MTB pass has been purchased and insured via Châtel Réservation)


Covid-19 conditions:

CHATEL RESERVATION will refund* you in the following cases:
  • Containment
  • Travel restrictions
  • Quarantine imposed in your town or country
  • Châtel ski resort closure for sanitary decision
These measures have to be in effect at the moment of your stay.
* Refund of the entire amount of your booking except 40 € of administrative fee.