Cancellation insurance and emergency costs

Go on holiday with peace of mind!

When booking your stay, Châtel Réservation offers you the option of taking out cancellation insurance for only 4.5% of the total cost.

Coverage includes accommodation, Châtel and Portes du Soleil ski passes, mountain bike passes, ski lessons, on-piste rescue costs, etc.
Take out piste rescue insurance with Châtel Réservation

Our partner offers you a refund guarantee in the following cases:

  • Cancellation of your stay 
  • ​Interruption of your stay
  • Rescue costs on the ski slopes

Please note:
These guarantees only apply to services booked through Châtel Réservation.
Rescue costs on the slopes are only covered if the ski/mountain bike pass was purchased and insured through Châtel Réservation.

Conditions and guarantees are detailed in the documents available for download below.