Cancellation insurance

Life is sometimes full of unexpected events, which is why Chatel Reservation offers you the possibility of taking out cancellation insurance when you book your stay. Consult the refund guarantees.

I subscribe to the cancellation insurance and book my stay in Chatel with peace of mind!

For only 4.5% of the amount of your booking,

Refund of accommodation, Chatel ski passes, Portes du Soleil mountain bike passes, ski lessons, piste rescue fees, etc ...

Village of Châtel under the snow

For holiday in Chatel with peace of mind, take out insurance:

  • Cancellation
  • Interruption   
  • Costs of emergency assistance 
  • Contamination to Covid-19
These guarantees only apply to services booked through Châtel Réservation, (the cost of emergency assistance on the slopes is only covered if the skipass / MTB pass has been purchased and insured via Châtel Réservation)


Covid-19 conditions:

CHATEL RESERVATION will refund* you in the following cases:
  • Containment
  • Travel restrictions
  • Quarantine imposed in your town or country
These measures have to be in effect at the moment of your stay.
* Refund of the entire amount of your booking except 40 € of administrative fee.